Frequently Asked Questions

All of my mosaics have one thing in common:

• They are made using GLASS beads. Sometimes other components such as crystals, glass paint, jewelry fittings and other accents are also incorporated into the design. I make them all on a solid surface to ensure the integrity of the piece and that the beads will forever be secure, then they are sealed with a non-yellowing acrylic glaze. 

 • The solid surface will probably include a repurposed product such as a cabinet door, serving tray, or reclaimed wood. I try help our environment as much as possible by giving these types of products new life. This also means that not all the frames are in perfect condition, but who among us can say that either. Life has a way of showing itself and that’s what makes us unique. Many of my pieces were designed specifically for the frame or boards being used, it’s another aspect that makes them one-of-a-kind. The specific product description will tell you what type of surface was used for that particular piece.

How do I care for my bead mosaic? 

Immersive and tactile would mean nothing if you couldn't touch it.  As a toucher I couldn't dream of creating something that wasn't durable enough to be interacted with.  Go ahead and touch all you want, let your guests touch it too.  Yes, some beads can be picked off if you really want to, but to casual everyday touch they will hold up nicely, so enjoy yourself, because sometimes you just can't help it. Your bead mosaic looks delicate but believe me it is much stronger than you think.  The easiest way to clean it is to use a clean (preferably new) dry paint brush and just brush the dust off.  If something spills on it you can take a wet cloth and wipe it off, do not soak it in water for extended periods of time.

What is your Policy on Returns/Exchanges/Refunds?

See the shipping faq page for print refunds or returns.  Exchanges are allowed for originals no matter how long ago it was purchased as long as it's in the original condition.  I will gradly credit you the purchase price so you can choose another mosaic that may better suit you current needs.  Just contact me directly so we can go over the details.

CAN I CANCEL MY ORDER? 

Unless your order has already gone into production you can cancel it. Please contact me as soon as possible if you need to cancel your order. 

How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!